How to Keep Your cPanel Contact Information Up To Date

It is important to keep your contact information up to date since our server uses this information to send critical email messages. Warnings about email accounts being “Close to Full” are sent here, giving you time to take action before the mail does bounce. This tutorial will assume that you are logged into your cPanel. If you are having trouble doing that, please see the tutorial named “How to Login to cPanel“.

Scroll down the main page of your cPanel to the Preferences section. Click on the Update Contact Info.

This will take you to a screen where you can enter your new contact email address. You may also set other preferences here. When you are done, click Save, and all your new information is on record. Click HOME and return to the cPanel main page.

This is the end of the tutorial. You should make sure to always keep your contact details up to date, and can do so by returning here at any time.

You can now exit cPanel by closing your browser, or by using the Logout button in the upper right corner. Remember, if you are using a public computer, ALWAYS Logout of cPanel before closing due to security reasons.

Email Clients

How to Configure an Email Account in Opera

This tutorial will teach you how to set up an email account in the desktop email program, Opera. This will allow you to receive and send emails right from your desktop, without having to login to webmail. The first step in doing this, is to create the email account. You should have already done that, usually through your hosting cPanel. If you need assistance doing this, please view the tutorial, “How to Create a POP Email Account“. Now that we have our account created, lets open the program Opera and configure the settings.

Start by going to the menu at the top, and clicking on the Tools link. In the drop-down list, click on the Mail and Chat accounts link. A pop-up will open that says you need to create an account before proceeding. Would you like to create one now? Click yes to create a new email account. This will open a New Account Wizard. Select and click on the Regular email (POP) setting. The next screen has three boxes. In the first box you enter your Real Name as you would like it to appear in the From field of Outgoing emails. The second box is for the complete new email address. The third box is for any Organization name that you may wish to enter. Then click Next.

The next screen is for your email Login name it will be the entire email address. In the second box, enter your Email Password. Click Next.

The new window is for you to enter the Incoming(POP3) and Outgoing(SMTP) server names. You were provided with these server names in your welcome email from us, they are simply “” with the “” being your actual domain name. The line that says “Leave messages on server” should be UN-CHECKED if you do not want to leave your messages on the server after you download them. Caution: If you leave them on the server, they will fill your mailbox quickly if you receive a lot of mail. If you do not remember to empty if often, you could find yourself unable to receive any mail due to a full mailbox.

Now click Finish to exit the Account Wizard. The account has been set up, but there is one more step. Click on the Tools link. Then click on Mail and Chat Accounts. This will open the Manage Accounts Window. Select the account we just setup, then click on Edit on the right-hand side. This will open the Properties Window. Click on the Servers tab. Scroll down to the section on Outgoing SMTP Server. Find the Authentication drop-down. Make sure the setting is set to AUTO. SMTP Authentication means that Opera will login to your mail server even when sending mail, and not just when receiving. This is so that it can ensure that you are the only one who can send from this account. Most SMTP servers use the same username and password as the incoming (POP3) servers, so enter them on the next two lines. Click OK when finished. Then click Close.

That completes the setup of the email account in Opera. You are now ready to receive and send email from your new account. You may add more accounts at any time, just remember, they will not work if you do not first create the account in your hosting cPanel! This ends this tutorial.

Email Accounts

How to Create a POP Email Account

This tutorial will teach you how to create POP email accounts. These accounts will be based off of your domain name(s). This tutorial will assume that you are logged into your cPanel. If you are having trouble doing that, please see the tutorial named “How to Login to cPanel“.

Scroll down your main cPanel page to the section called Mail, and click on the icon that says Email Accounts. This will open the main Email Accounts page.

If you scroll down, you will see that there is already a POP email account, listed as the Default Email Account. This is the main account that every hosting account comes with, and is the “catch-all” for all un-routed email that comes to your domain. This default account has no quota, and cannot be deleted. We are now going to create a new account.

Find the first box in the section Add a New Email Account. If you should have more than one domain in your account- (for example, a parked domain, or add-on domain) be sure to choose the correct domain from the pull-down menu for which you want to create your POP email account.

Once you have selected the correct domain, in the box that says email, you will write the name of the first account you wish to establish. This account can be whatever you choose. Your name, or an employee name can go here, such as Bob or Fred, or Nancy or you may put in a department name, such as sales, accounting, or customerservice. It should be written as one word, with no spaces. Give the account a password that you can remember, and enter it again to verify it. If it is too weak, it will not be accepted, and you will be prompted to try again. A strong password is very important to protect your email from hackers.

So now you have your email account – johndoe@yourdomain.tld. Now you need to decide how much space of your hosting package you are going to dedicate to your mail. You have the option to set a quota limit of space. If you give it a set limit of a certain number of MB, and the box is full, you will get warnings to clean it out. You may also leave it as unlimited, but if you don’t remember to check and empty it off the server, you run the risk of using all your server space. After setting the quota, click on create account and you a have completed your first email account.

Click on the Go Back button, and you will see your new address listed, along with a list of actions that you may perform on that account. You can change your password, change the mail quota, Delete the account entirely or even access webmail here. You can also configure an email client (Outlook, Outlook Express, Thunderbird, etc.).

After creating your first account, repeat for as many accounts as your plan allows. Remember to record the passwords somewhere safe so that you will be able to access the email for reading later. When you are done, click on the home icon in the upper left corner to return to your cPanel. This is the end of the tutorial. As always, if using a public computer, remember to close your cPanel by clicking on Logout rather than just closing the browser window.

Email Clients

How to Configure an Email Account in Outlook 2003

A very popular desktop email program is Outlook 2003. It will allow you to configure all your email accounts to let you read and send mail from your desktop. This tutorial is going to show you how to setup an Email Account in Outlook 2003. NOTE: There are several versions of Outlook. Make sure which version you are using, as they are all a little different.

The first thing you need to do before you can configure any email program is create an email account in your web hosting account. This is usually done through your cPanel, and if you have any questions on how to do that, please view the tutorial “How to Create a POP EMail Account“. Now, we have our account, and we are going to open the Outlook 2003 program on our desktop. Once the program opens, you will see a top menu bar. Click on the Tools link. This will produce a drop-down menu, and you need to click on the link called E-mail Accounts.

The E-mail Accounts Wizard window will now appear. Click on the radio button that says “Add a new e-mail account”. Then click on the Next button. This takes you to the Server Type window. Select the radio button for POP3, and click Next.

The next window is Internet E-Mail Settings. In the User Information section, in the first box Enter Your Name as you would like it to appear in the FROM field of Outgoing emails. In the next box, enter your full complete new email address. In the Logon Information section, enter the email Username it will be the entire email address. The second box is for your email password. Now, go back to the top on the right and enter your Incoming (POP3) and Outgoing (SMTP) server settings in the two boxes. Those settings are “” – without the quotes, and being your actual domain. (Example:

Now click the More Settings tab. This will open a Internet E-Mail Settings window. Click on the Outgoing Server tab. Check the box in front of the statement “My outgoing server (SMTP) requires authentication. SMTP Authentication means that Outlook will logon to your mail server when sending email as well as when receiving to make sure that you are the only one that can send email from your account. Most SMTP servers use the same username and password as the incoming (POP3) servers, so mark the radio button that says “Use same settings as my incoming mail server”. Then click OK. Click Finish to complete the Wizard.

This takes you back to the main page of Outlook 2003. You are now ready to start sending and receiving emails. Remember, that you must always first create your accounts in your hosting cPanel, or they will not work! This is the end of this tutorial.


How to Login to cPanel

Before you can log into cPanel, you must open your Internet browser. This will work in whatever browser you are using.

Click on your browser’s address bar and enter the http address of your cPanel. The address of your cPanel would have been given to you in your welcome email from WebSolHub. There are two ways to login to cPanel:

1)Using an IP Address
The only way to access cPanel if your domain hasn’t propagated yet
It would look something like this-

2) Using your Domain Name
You can only do this once your domain name is working
This would be http://yourdomain.tld/cpanel

Enter either cPanel address in the address bar of your browser (either the IP Address, or the Domain Name). The next pop-up screen will be a login, calling for your user name and password. They should have been given to you in your welcome email also. Fill in those two fields, and click ok.

That’s all there is to it! You are now logged it to your cPanel and can begin to set up email accounts, parked domains, databases, shopping carts, and many, many more feature!

To exit cPanel, simply click on the Logout icon in the right hand corner, or simply close your browser window. However, if you are using a public computer, always remember to logout instead of just closing the browser because of security concerns.