Updating Your DNS at

If you have already purchased your domain name through, you will need to go to their site and make the changes necessary for your web site to be visible, by pointing your domain name to our servers. You received our nameserver settings in the welcome email that was sent to you when you purchased your hosting package with us. There are two or more nameserver (NS) settings, and you must change them all.

Let’s begin by going to the home page. Click on the log-in button from the menu on the side bar. Enter your Login ID and Password in the boxes, and then click the Login button. You are now logged in to your account. Click on the domain name link at the top of the page. This will open the My Domains page. Click on the domain name you wish to manage. This opens the page for this domain. You can see the current DNS settings, and these are the ones that need to be changed to our hosting company DNS settings. Click on the Configure Button.

This will open the Domain Name Maintenance page. Enter the new DNS settings in the boxes. When you are done, click on the Save Changes button. A new screen will now show you that the settings have been successfully updated, and your domain is now pointing to your new hosting account on our servers.

Please remember that it can take 24 to 48 hours for your domain name to fully propagate after you make these changes. This ends this tutorial. You now know how to update your DNS settings by changing them to our name servers, when your domain name is registered with

Email Accounts

What is an MX Record

An MX record tells senders how to send email for your domain. When your domin is registered, it is assigned several DNS records. This enables it to be located on the Internet in several different ways. Every MX record points to an email server that is configured to process mail for that domain. Typically, one record points to a primary server, and additional records point to one or more backup servers. For users to send and receive email, the MX record for their domain must point to a server that can process their mail. This allows your mail to travel freely back and forth, arriving at the correct inbox.

Mx records are typically set up first with a priority. This priority can range from 0 to 99, with the lower the priority number, the more priority is given to that mail server.
Mail servers are normally named after the domain they serve with and follow general server naming conventions such as:
or anything set forth by your host, so check with them you you are not sure.

You can even have multiple MX records to handle incoming and outgoing mail, or as backup on another server etc.

This concludes this tutorial. You are now familiar with the workings of Mail Exchange (MX) records and the role it has in your hosting.

Email Clients

How to Configure an Email Account in Netscape

This tutorial will explain how to setup an email account in the desktop program Netscape. This will allow you to read and send email right from your desktop, from all your accounts in one place. For the purpose of this tutorial, we are going to assume that you have already created your new email address. This is usually done in your hosting cPanel. If you need assistance in doing this, please view the tutorial named “How to Create a POP Email Account.” REMEMBER, this program will NOT work if you have not created the email address already.

Open the Netscape Mail Program. Start by clicking on the Create a new account link in the middle of the main window. This will open the New Account Setup Wizard. Make sure that the Email account option is selected, and click on Next. In the next window, Enter your name as you would like it to appear in the From field of outgoing emails in the first box. In the second box, enter your new email address. Click Next.

In the next window, you need to enter your Incoming (POP3) server name. This was provided to you in your welcome emails from us. Both the Incoming, and the Outgoing server names are the same – “” with “” being your actual domain name. Enter your server name in the box, and click Next. Now in the next screen, enter the entire email address as the username. After you enter the username in the box, click Next.

The next screen will ask you to give this account a name. This is a name to help you identify which account it is, such as “Work Account”, “School Friends Account”, and so on. Enter it into the box, and click Next. The last screen will ask you to verify the information you have given, and if all is correct, click on Finish to exit the Wizard. This takes us back to the main screen. We are almost done, except we need to configure the email properties. On the left hand side, find the email account we have just created. It will be listed by the name you gave it, such as Work Account, School Friends Account, or whatever name you chose. Click on the name of the account. In the main window, click on the View Settings for this Account. This is where we will edit the account settings.

On the opening page, in the box named Reply-to Address, enter a Reply to address. Below that you can enter an Organization if applicable in the next box. Now look at the list in the left hand window. Under your email account, find and click on the Outgoing Server (SMTP) link. This will open a new window. Enter your Outgoing (SMTP) server setting in the first box. Usually, the name should be the same as the Incoming Server. Make sure the box is checked that says “Use name and password.” This will ensure that SMTP Authentication is used when sending emails. This means that Netscape will login to your mail server even when sending, and not just when receiving emails, ensuring that you are the only one that can send emails from your account. Most SMTP servers use the same username and password as the incoming (POP3) servers, so enter the username again in the next box. Scroll down, and click OK when finished.

That will return you to the main screen. That is all. You have successfully setup an email account and are ready to send and receive email from Netscape. You can add as many accounts as you wish, but REMEMBER, you must create the email accounts in your hosting cPanel first, or they will NOT work. This ends this tutorial.


Running SQL queries on a database with phpMyAdmin in cPanel

We will assume that you are currently logged into phpMyAdmin, and for the purpose of this tutorial, we will use a database with two tables as our example. The phpMyAdmin main screen is broken into two sections. The left hand side is blue, and this is where you will find your database listed. Below the database, you will see the names of the tables that are in the database. The right hand side is a large white window, and this is where the activity takes place.

To run SQL queries on a database, the first thing you need to do is click the on the name of the database table that you want to run a SQL query on. This opens the table details in the right hand window. As you learned in another tutorial, “Deleting fields from database tables with phpMyAdmin”, you can delete a field from a table by checking the box in the field row, and clicking on the Delete icon (the big red X below the table). In this tutorial, you are going to learn how to delete a field using pure SQL commands.

Go to the right hand side and click on the database name. This will bring up the details for the database in the right hand window. Click the SQL button at the top of the window. This opens a box, titled “Run SQL query/queries on database. You will then need to type the SQL command to delete the field from the table into the box. It would look something like this: ALTER TABLE ‘this is where the name of the table goes’ DROP ‘this is where the name of the field goes’ . Then when you are done, you click on Go. A pop-up will ask if really want to perform the action. Click OK. The command screen will then confirm that your SQL query has been successful. You have just deleted a field from a table.

For more information about SQL syntax, visit the MySQL documentation available here. Just click on the icon under the phpMyAdmin name, that has the red SQL on it. This is the end of this tutorial. You now know how to run a SQL query on a database using phpMyAdmin.

cPanel Domains

How to Set Up URL Redirects in cPanel

Redirects allow you to make a specific web page redirect to another page and display the contents of that page. This way you can make a page with a long URL accessible by a page which has a shorter and easier to remember URL. This tutorial will assume that you are logged into your cPanel. If you are having trouble doing that, please see the tutorial named “How to Login to cPanel“.

On your main cPanel page, scroll down to the Domains section, and click on the Redirects Icon. This will take you to the redirects screen.

The first thing you need to do is decide whether this redirect will be temporary or permanent. Use the pull-down to select one or the other.

Next, type in the URL that you want to redirect. For example, the “” is already listed. In the box you list the page for redirection, such as “anypage.html”. In the next box, you need to enter the destination URL. This is the place you want your web site visitors sent to. Next click the Add button.

That’s all there is to it! It will now take you to the confirmation screen, showing which URL is being automatically redirected to what new URL. Click the Go Back Link.

You can now see your new redirect listed in the Directory. You can also remove redirects from this same page. Simply click on the remove icon in the Directory list. It will take you to a screen that will verify that you have removed the redirect. You can now Click on the HOME link in the upper left corner, and return to the main cPanel page.

This now ends the tutorial on URL redirects. You can set up as many URL redirects as you wish, including redirects to other pages within your own web site or redirects to pages within other web sites.

You can now exit cPanel by closing your browser, or by using the Logout button in the upper right corner. Remember, if you are using a public computer, ALWAYS Logout of cPanel before closing due to security reasons.